by Jasmeet Singh Suri, Director, Empire Prime Realty
Now the way to your dream house won’t have to go through a middleman. The Indian home buyers can enjoy a hassle-free experience by availing the option of prop-concierge service, which ensures a seamless entry to your new home without a brokerage fee.
In addition, the prop-concierge services offer a customized plan for your house search, professional guidance, optimized pricing, and a quick handover to make it a memorable affair.
For most Indians, buying a house or property is an emotional moment. For the longest time, real estate has remained the top asset class for Indians. Even those who don’t need to buy a house prefer to invest in a property in order to gain good returns from it in the future.
However, Indian real estate continues to be a highly disorganized sector though it has made significant shifts in recent years. The sector is still battling to improve transparency and gain the trust of customers. In such a scenario, a concierge service can ease the pain-points of home-buyers by giving them transformative experience, tailor-made for them.
Customer experience
A new home is not an impulsive purchase. It is a big investment and customers want their preferences to be heard and considered. What they are looking for is a superior experience. The pandemic has further highlighted the importance of customer experience.
Today a real estate company cannot content itself being a mere brick and mortar business. To stay ahead of other competitors, it has to focus on customer satisfaction. Customer experience, therefore, is a key decision driver for investors, sellers and end-users alike.
Customers too are more assertive in their demands nowadays. However, the Indian real estate industry can be testing for buyers. In fact, a 2022 survey published by a real estate portal Track2Realty found 60 percent of homebuyers faced challenges while acquiring property and up to 40 percent encounter issues even after getting possession of their homes.
To address such challenges, property concierge service is emerging to be an excellent option for home buyers.
Property concierge service
Our understanding of concierge immediately takes us to hotels where the service assists the guests with things outside the property- like arranging for a cab, or filling you with details about local attractions, or even arranging for passes.
When it comes to property, the concierge service also works in a similar manner by giving priority to client’s needs and providing high-quality service at no extra cost. The goal of real estate agents offering this service is to ensure their customers get an exceptional experience while achieving their goals without any stress.
They give time to the customers to understand their history, attitude, and fears that often grips both the home buyers and sellers. The real estate agents in property concierge hold clear and consistent communication with their clients till they ease their apprehensions. A skilled realtor works on generating trust, gets the home that matches the preferences of the client, creates a customised marketing strategy for a property, negotiates relentlessly to get the best price and takes care of the endless paperwork that comes with it.
Crucially, trusted realtors make sure they are available for their clients and keep in touch even when the deal is closed. As a result, what a client gets is a transparent transaction, a personalized touch and easy access to things which are impossible to achieve if one chooses to go with the conventional way of acquiring property.
So what are you waiting for? Reach out to property- concierge services because buying homes should be an experience to cherish for life.
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