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DHL India bags Frost & Sullivan Voice of Customer Award for Excellence in Logistics

04/09/2010 12:37:00 PM

Mumbai, Apr (EPC News): DHL, the world's leading logistics company, has been recognized for industry excellence with two wins at the 2009 Frost & Sullivan Voice of Customer Award for Excellence in Logistics. DHL India received the awards for â€˜Best International Logistics Service Provider' and 'Best Logistics Service Provider in Indian Consumer Durables Industry.'

This award is in recognition of DHL India's outstanding performance in customer experience and satisfaction in the fiscally tough year 2009. The categories each year are carefully evaluated to reflect the current market landscape and include new emerging sectors. DHL India scored high on key parameters like industry expertise, reputation, reliability, international network, domestic reach and robust IT infrastructure.

Accepting the award R S Subramanian, Country Head â€“ DHL Express India said, "To be named the best international service provider is a great privilege and tremendously encouraging. With over 50,000 customers in India, these awards are an affirmation of the trust that customers place in DHL. We take it upon ourselves to continually live up to the expectations by delivering the best service at competitive prices and constantly innovating to stay ahead of the curve. "